Shipping & handling:
We ship worldwide with FedEx. The usual transit time is about 4-9 business days Worldwide. Packages will be shipped from The Netherlands and they will be trackable with a track and trace number.
We usually send out the orders within 1 or 2 business days. You can find the tracking number in your 'purchased items page', also you should receive a notification stating your order has been shipped with the tracking number.
We understand any further concerns around your package arriving in perfect condition. Therefore we always make sure the item is securely packed and boxed.
If, in the unlikely scenario the package is declared lost or arrives damaged, you are entitled to get a full refund as a guarantee.
Free 30-day returns: We offer a hustle free 30 day free return period, so if the item arrives too late, doesn't fit, et cetera, just open a return request and we will provide a prepaid return shipping label for you.
To receive a full refund the item must be in the same brand new condition it arrived in and all the tags that were on the item, including our return tag have to remain attached otherwise restocking fees up to 50% may apply.
Customer service:
Our customer service is determined to help you out in the best possible way, we usually reply to all your queries within 6 hours, even in the weekends. So have we won the eBay's best customer service reward in 2022 and 2023.
Legal notice:
All the trademarks like 'names of the brands' you potentially see on this page, belong to the brand/fashion house owners. We from Luxuryclothingresale are not associated or affiliated in any kind of form with the fashion houses or brands.
